| Date |
Highlights |
Play |
Download |
| 03/09/2010 | The area of greatest growth in an agency, Make sure you get your questions answered, Ask permission to give the bad news |  |  Download |
| 02/09/2010 | The first question Robert Bevan asked, Ask a buyer how they will feel if they miss out, A preview to a chat with Andrew Bell | | Download |
| 01/09/2010 | The best way to research clients, Nutshell Mail might be the answer for the control of Social Media, Find out the sellers perception of the market | | Download |
| 31/08/2010 | Measure your marketing, More on sending cards at Christmas and New Year, A great buyer question | | Download |
| 30/08/2010 | Is attitude or aptitide more important?, Bob sends his cards out in January, A tough question for sellers | | Download |
| 27/08/2010 | Why most agent websites are terrible, The summing up of running a focus group, You must engage people in your social media | | Download |
| 26/08/2010 | Give a guarantee that means something, When you do a focus group, act on the outcomes, Should you do let a TV crew into your business? | | Download |
| 25/08/2010 | Try sending cards on November 27, Find out about 'slydial', Don't send Christmas cards | | Download |
| 24/08/2010 | Rate each point from the focus group, Clients remember 'the CD's you put in the Lexus', Staff turnover is a problem | | Download |
| 23/08/2010 | Use a moderator, Customer satisfaction research site, The $6 haircut | | Download |
| 20/08/2010 | Handouts at a focus group, Tom White on social media, John McGrath's high impact activity | | Download |
| 19/08/2010 | The biggest problem with focus groups, Twitter is really a seach engine, Get a good work/life balance | | Download |
| 18/08/2010 | How long should a focus group run?, A tough message for a tough market, What is John McGrath doing in social media? | | Download |
| 17/08/2010 | What are the right numbers for a focus group?, The best internet ads | | Download |
| 16/08/2010 | The $6 haircut, The subject of your focus group | | Download |
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